Refunds
Refund policy
Refund requests are reviewed against the described product behavior.
Supported expectations
If LetSecure does not meet the described requirements for a supported use case, we will review a refund request.
Review scope
Refunds are for described functionality that cannot work on a compatible environment and cannot be reasonably resolved. Unsupported environments, unlisted expectations, and misuse may be declined.
Billing processing
Polar may process refund and subscription actions through checkout, receipts, or the customer portal.